Author Archive for: Jelms

About John Elms

This author has yet to write their bio.
Meanwhile lets just say that we are proud John Elms contributed a whooping 6 entries.

Entries by John Elms

When Your Trusted Provider is Fired

It’s Monday morning and you just received a notice from a manufacturer whose staff you likely have never met. The letter states that your trusted provider of products and services has been terminated as their local representative.  “Why would the manufacturer do such a thing?” you ask yourself before reaching out to your trusted provider for the details.

Whither Middleware?

The medical device alarm management and event notification market is undergoing a sea change.  Old players are disappearing, newer entrants are being absorbed, and industry stalwarts are losing their way.  Does this presage the death of a product category?

When is a software upgrade not a software upgrade?

First and foremost, a software upgrade is not as advertised when it becomes a construction project. When your software upgrade requires new patient stations, dome lights, pull switches, and/or nurse masters, it is anything but a software upgrade.