Employee Spotlight

Giordano Elam

Technical Support Specialist

Giordano Elam, better known as “G”, has worked in the IT field for the past 12 years.  He joined the Critical Alert family in 2016 as a Warehouse Associate, but after a few months, was offered the opportunity to become part of tech support as a Technical Support Specialist.

G enjoys working with our customers to resolve complex technical issues and sharing his knowledge about technology.

G was born in Los Angeles, but was raised in Philadelphia.  As such, he is a huge Eagles and 76ers fan!  In 2007, G joined the US Navy.  He did two tours in the Middle East.  G moved to Jacksonville with his wife, Natae’, and their son, Mekhi, in 2009.  Four years ago, their family grew when daughter Norah was born.

G has an Associate’s Degree in Applied Management and certification in Medical Assisting.

G and his wife enjoy travelling, trying new plant-based foods, attending comedy shows and shopping.  He loves spending time with Mekhi and Norah; especially taking them to the park and teaching them about technology.