Decatur Morgan Hospital – Enhancing Care Delivery, Improving the Patient Experience & Increasing Nurse Retention

An often overlooked, yet fundamental aspect of patient care is the critical importance of building relationships with patients and their families. Adoption of new clinical technologies can sometimes negatively impact this important endeavor in the form of over-complicated workflow, clinical interruptions and RN turnover.

Nursing staff are often expected to absorb new time-consuming tasks and technologies into their day-to-day clinical workflow. Without a structured strategy in place, nursing and IT leadership can introduce risk to patient satisfaction and safety.

Innovative use of analytics from nurse call, RTLS and mobile applications can enable nurse leadership to visualize clinical workflow, identify inefficiencies, continuously monitor processes and deploy corrective actions that better prepare and support their nursing staff as the hospital transitions to new technologies.

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