8301 Cypress Plaza Drive, Ste. 109
Jacksonville, FL 32256
888-846-8346
Support:
844-655-9239
Bringing the scalability and reliability of cloud-computing to patient communications.
Learn More
Speak with one of our patient communications experts today!
The Role of Clinical Informatics in Technology Projects
/by Critical AlertClinical Interruptions and How to Alleviate Them
/by Critical AlertThe Complicated Relationship Between Nursing & IT
/by Critical AlertWhy Nurses Should Buy Nurse Call Systems
/by Critical Alert2 Ways Culture, Technology and Facilities Impact Nurse Retention
/by Critical AlertPositive Impacts of Disruptive Technology
/by Critical AlertImpacts of technology on the nurse call industry
/by Critical AlertIs Middleware Necessary?
/by Critical AlertNurse Burnout: Third Phase of Nurse Burnout
/by Critical AlertNurse Exhaustion: Second Phase of Nurse Burnout
/by Critical AlertCelebrating Nurses Month: Nurses at the Heart of Healthcare Winners
/by Critical AlertNurse Fatigue: First Phase of Nurse Burnout
/by Critical AlertNurses at the Heart of Healthcare Contest
/by Critical Alert3 Phases of Nurse Burnout
/by Critical AlertBuyer Beware: Read the Label
/by Critical AlertA device listing and assigned code alone for related but different uses are not enough. Details matter.
When Your Trusted Provider is Fired
/by Critical AlertIt’s Monday morning and you just received a notice from a manufacturer whose staff you likely have never met. The letter states that your trusted provider of products and services has been terminated as their local representative. “Why would the manufacturer do such a thing?” you ask yourself before reaching out to your trusted provider for the details.
Whither Middleware?
/by Critical AlertThe medical device alarm management and event notification market is undergoing a sea change. Old players are disappearing, newer entrants are being absorbed, and industry stalwarts are losing their way. Does this presage the death of a product category?
Kourtney Govro – The Digital Executive Podcast
/by Critical AlertKourtney Govro sat down to discuss her perspectives on life, career, entrepreneurship, and healthcare leadership on the podcast “The Digital Executive”.
CRITICAL ALERT EXTENDS ITS CANOPY SOFTWARE TO ASSIST IN PREVENTING MASS OUTBREAKS OF COVID-19 WITHIN HOSPITALS
/by Critical AlertBreathing New Life
/by Critical AlertNurse call hardware shouldn’t be so expensive and your software should be really robust and have basic IT requirements like redundancy.
When is a software upgrade not a software upgrade?
/by Critical AlertFirst and foremost, a software upgrade is not as advertised when it becomes a construction project. When your software upgrade requires new patient stations, dome lights, pull switches, and/or nurse masters, it is anything but a software upgrade.
Being Mobile
/by Critical AlertI find it fascinating how non-mobile our hospital environments are today. They are tethered to computers and wall-mounted screens, even in the patient room.
And Then There Was Jill – Video Blog
/by Critical AlertOne healthcare technologist’s journey into real-life patient care. An awakening to the impact of true leader rounding.
Moves, Adds and Changes should have died with the break-up of AT&T in 1982
/by Critical AlertRemoving the complexity and risks of self-service and the resulting costs related to black-box or locked-down software applications.
Nurse Call Reporting vs Analytics Engine
/by Critical AlertHospitals need a good solid Nurse Call Light system. It’s a tool, used for a purpose. It’s as essential as the Brush Hog and the hardware should be dependable. In other words, it should run like a Deere.
My Adult Children Never Call … They Only Text
/by Critical AlertSome nurse call manufacturers opt to turn every button press by a patient into a phone call. “It speeds response” is their claim. “Bunk!” I say.
Why I Sold Sphere3… and What’s Next
/by Critical AlertRead the latest blog from Kourtney Govro. Interesting insight into the mind of an entrepreneur analytics and the future of patient communications. Read More
Virtual Real Estate in Hospitals
/by Critical AlertExpanding our intellectual understanding of the healthcare market direction and identifying which vendors are in and out of step with its direction.
And Then There Was Jill…
/by Critical AlertEven the best hospital, with the best technology, the most effective clinical workflow and the most well-resourced care team can be intimidating when someone you love is hurting.
Patrick Mahomes & Healthcare Leadership
/by Critical AlertWhat is clear about Patrick Mahomes (other than the fact that he is incredibly young) is that he is fun to watch, seizes opportunity, does not hesitate, and the announcers say he does not live by the “normal” quarterback rules.
Is all that data useful?
/by Critical AlertOur primary goal is to serve and empower our hospital partners with information and tools to make great decisions.
Smart Phones In Hospitals
/by Critical AlertWe have had the pleasure of supporting several clients through their clinical communications journey – improving patient experience and caregiver satisfaction.
Case Study: Pillow Speaker Triage
/by Critical AlertHospitals purchase pillow speakers every day and often will pay more to gain better functionality such as self-triage (water, pain, toilet). However, many hospitals only experience use rates near 12% for those added features.
Are you really collaborating?
/by Critical AlertIn this blog, I focus more the people side of things – how do we get technology to be effective.
Smart “Phones” in Clinical Environment
/by Critical AlertI had the pleasure of being part of a Beckers Hospital Review panel discussion with Spectralink and AnMed Health. The presentation captured not only best practices related to implementation of smart devices but also how to leverage and manage the data associated with that change in clinical care.
Women & STEMM: Karen Clemens Introduces REGO
/by Critical AlertWomen in STEMM – Our focus in this series is to shine a spotlight on women who are doing incredible work at great companies in the healthcare IT community.
Journey of a Woman in STEMM
/by Critical AlertAll women who have STEMM careers have stories and experiences worth sharing. This is one of mine, with a few tips for the young women seeking or pursuing STEMM careers.