It’s Monday morning and you just received a notice from a manufacturer whose staff you likely have never met. The letter states that your trusted provider of products and services has been terminated as their local representative. “Why would the manufacturer do such a thing?” you ask yourself before reaching out to your trusted provider for the details.
The medical device alarm management and event notification market is undergoing a sea change. Old players are disappearing, newer entrants are being absorbed, and industry stalwarts are losing their way. Does this presage the death of a product category?
Kourtney Govro sat down to discuss her perspectives on life, career, entrepreneurship, and healthcare leadership on the podcast “The Digital Executive”.
First and foremost, a software upgrade is not as advertised when it becomes a construction project. When your software upgrade requires new patient stations, dome lights, pull switches, and/or nurse masters, it is anything but a software upgrade.
I find it fascinating how non-mobile our hospital environments are today. They are tethered to computers and wall-mounted screens, even in the patient room.
Hospitals need a good solid Nurse Call Light system. It’s a tool, used for a purpose. It’s as essential as the Brush Hog and the hardware should be dependable. In other words, it should run like a Deere.
Read the latest blog from Kourtney Govro. Interesting insight into the mind of an entrepreneur analytics and the future of patient communications. Read More
Even the best hospital, with the best technology, the most effective clinical workflow and the most well-resourced care team can be intimidating when someone you love is hurting.
What is clear about Patrick Mahomes (other than the fact that he is incredibly young) is that he is fun to watch, seizes opportunity, does not hesitate, and the announcers say he does not live by the “normal” quarterback rules.
We have had the pleasure of supporting several clients through their clinical communications journey – improving patient experience and caregiver satisfaction.
Hospitals purchase pillow speakers every day and often will pay more to gain better functionality such as self-triage (water, pain, toilet). However, many hospitals only experience use rates near 12% for those added features.
I had the pleasure of being part of a Beckers Hospital Review panel discussion with Spectralink and AnMed Health. The presentation captured not only best practices related to implementation of smart devices but also how to leverage and manage the data associated with that change in clinical care.
Women in STEMM – Our focus in this series is to shine a spotlight on women who are doing incredible work at great companies in the healthcare IT community.
All women who have STEMM careers have stories and experiences worth sharing. This is one of mine, with a few tips for the young women seeking or pursuing STEMM careers.
Why Nurses Should Buy Nurse Call Systems
/in Blog /by Rachel Troop2 Ways Culture, Technology and Facilities Impact Nurse Retention
/in Blog /by Rachel TroopPositive Impacts of Disruptive Technology
/in Blog /by Rachel TroopImpacts of technology on the nurse call industry
/in Blog /by Rachel TroopIs Middleware Necessary?
/in Blog /by Rachel TroopNurse Burnout: Third Phase of Nurse Burnout
/in Blog /by Rachel TroopNurse Exhaustion: Second Phase of Nurse Burnout
/in Blog /by Rachel TroopCelebrating Nurses Month: Nurses at the Heart of Healthcare Winners
/in Blog /by Rachel TroopNurse Fatigue: First Phase of Nurse Burnout
/in Blog /by Rachel TroopNurses at the Heart of Healthcare Contest
/in Blog /by Rachel Troop3 Phases of Nurse Burnout
/in Blog /by Kourtney GovroBuyer Beware: Read the Label
/in Blog /by John ElmsA device listing and assigned code alone for related but different uses are not enough. Details matter.
When Your Trusted Provider is Fired
/in Blog /by John ElmsIt’s Monday morning and you just received a notice from a manufacturer whose staff you likely have never met. The letter states that your trusted provider of products and services has been terminated as their local representative. “Why would the manufacturer do such a thing?” you ask yourself before reaching out to your trusted provider for the details.
Whither Middleware?
/in Blog /by John ElmsThe medical device alarm management and event notification market is undergoing a sea change. Old players are disappearing, newer entrants are being absorbed, and industry stalwarts are losing their way. Does this presage the death of a product category?
Kourtney Govro – The Digital Executive Podcast
/in Blog /by Critical AlertKourtney Govro sat down to discuss her perspectives on life, career, entrepreneurship, and healthcare leadership on the podcast “The Digital Executive”.
CRITICAL ALERT EXTENDS ITS CANOPY SOFTWARE TO ASSIST IN PREVENTING MASS OUTBREAKS OF COVID-19 WITHIN HOSPITALS
/in Blog /by John ElmsBreathing New Life
/in Blog /by Kourtney GovroNurse call hardware shouldn’t be so expensive and your software should be really robust and have basic IT requirements like redundancy.
When is a software upgrade not a software upgrade?
/in Blog /by John ElmsFirst and foremost, a software upgrade is not as advertised when it becomes a construction project. When your software upgrade requires new patient stations, dome lights, pull switches, and/or nurse masters, it is anything but a software upgrade.
Being Mobile
/in Blog /by Kourtney GovroI find it fascinating how non-mobile our hospital environments are today. They are tethered to computers and wall-mounted screens, even in the patient room.
And Then There Was Jill – Video Blog
/in Blog /by Kourtney GovroOne healthcare technologist’s journey into real-life patient care. An awakening to the impact of true leader rounding.
Moves, Adds and Changes should have died with the break-up of AT&T in 1982
/in Blog /by John ElmsRemoving the complexity and risks of self-service and the resulting costs related to black-box or locked-down software applications.
Nurse Call Reporting vs Analytics Engine
/in Blog /by Kourtney GovroHospitals need a good solid Nurse Call Light system. It’s a tool, used for a purpose. It’s as essential as the Brush Hog and the hardware should be dependable. In other words, it should run like a Deere.
My Adult Children Never Call … They Only Text
/in Blog /by John ElmsSome nurse call manufacturers opt to turn every button press by a patient into a phone call. “It speeds response” is their claim. “Bunk!” I say.
Why I Sold Sphere3… and What’s Next
/in Blog /by Kourtney GovroRead the latest blog from Kourtney Govro. Interesting insight into the mind of an entrepreneur analytics and the future of patient communications. Read More
Virtual Real Estate in Hospitals
/in Blog /by Kourtney GovroExpanding our intellectual understanding of the healthcare market direction and identifying which vendors are in and out of step with its direction.
And Then There Was Jill…
/in Blog /by Kourtney GovroEven the best hospital, with the best technology, the most effective clinical workflow and the most well-resourced care team can be intimidating when someone you love is hurting.
Patrick Mahomes & Healthcare Leadership
/in Blog /by Kourtney GovroWhat is clear about Patrick Mahomes (other than the fact that he is incredibly young) is that he is fun to watch, seizes opportunity, does not hesitate, and the announcers say he does not live by the “normal” quarterback rules.
Is all that data useful?
/in Blog /by Kourtney GovroOur primary goal is to serve and empower our hospital partners with information and tools to make great decisions.
Smart Phones In Hospitals
/in Blog /by Kourtney GovroWe have had the pleasure of supporting several clients through their clinical communications journey – improving patient experience and caregiver satisfaction.
Case Study: Pillow Speaker Triage
/in Blog /by Kourtney GovroHospitals purchase pillow speakers every day and often will pay more to gain better functionality such as self-triage (water, pain, toilet). However, many hospitals only experience use rates near 12% for those added features.
Are you really collaborating?
/in Blog /by Kourtney GovroIn this blog, I focus more the people side of things – how do we get technology to be effective.
Smart “Phones” in Clinical Environment
/in Blog /by Kourtney GovroI had the pleasure of being part of a Beckers Hospital Review panel discussion with Spectralink and AnMed Health. The presentation captured not only best practices related to implementation of smart devices but also how to leverage and manage the data associated with that change in clinical care.
Women & STEMM: Karen Clemens Introduces REGO
/in Blog /by Kourtney GovroWomen in STEMM – Our focus in this series is to shine a spotlight on women who are doing incredible work at great companies in the healthcare IT community.
Journey of a Woman in STEMM
/in Blog /by Kourtney GovroAll women who have STEMM careers have stories and experiences worth sharing. This is one of mine, with a few tips for the young women seeking or pursuing STEMM careers.