Edward-Elmhurst Healthcare – Using Centralized Nurse Call To Improve  Patient Experience & Staff Effectiveness

When Elmhurst Memorial Hospital opened the doors on its New Main Campus, clinical staff immediately noticed how quiet it was on the floors and in the patient pods. Critical Alert’s centralized approach to nurse call eliminated all the alarms and overhead paging associated with their legacy systems. Clinical staff also appreciated that they could now be proactive in meeting a patient’s needs, as the centralized system allowed them to walk into the room with a solution rather than a question.

The patient experience has dramatically improved thanks to faster responses to patient requests made possible with Critical Alert’s centralized approach.

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