TigerConnect Acquires Critical Alert, Ends 2020 with Second Major Acquisition

Strategic acquisition sets a new, modern standard for clinical communication and collaboration platforms and the future of connected care

SANTA MONICA, Calif., Jan. 6, 2021 /PRNewswire/ — TigerConnect®, healthcare’s most advanced, reliable, and widely adopted care team collaboration solution, today announced the acquisition of Critical Alert®, a leading provider of enterprise-grade middleware for hospitals and health systems. Critical Alert’s product suite consists of a middleware suite of products as well as traditional nurse call hardware servicing over 200 hospitals in North America.

Brad Brooks – Chief Executive Officer

“We see the Critical Alert acquisition as highly strategic and a natural evolution of our already-robust collaboration platform,” said Brad Brooks, CEO and co-founder of TigerConnect. “For the hundreds of thousands of nurses that currently use TigerConnect, these new capabilities will deliver real-time, contextual information to their mobile device or desktop to allow them to work smarter, prioritize responses, and efficiently coordinate care, all within the same reliable TigerConnect platform they use every day for enterprise messaging.”

John Elms – Chief Product Officer

“The timing of the deal and the fit of these two companies aligned perfectly,” said John Elms, CEO of Critical Alert. “Two best-in-class, highly complementary solutions coming together to solve some of the chronic challenges—alarm fatigue, response prioritization, resource optimization—that have driven nurse teams to the brink. Together, these unified technologies will make care professionals’ lives easier, not harder, and I couldn’t be more excited to lead the TigerConnect product organization into this next chapter.”

Wil Lukens – General Manager of Critical Alert Nurse Call

Critical Alert’s Nurse Call hardware business will continue to operate under its namesake as a standalone business unit. Wil Lukens will assume the role of General Manager.