And Then There Was Jill (VIDEO)

How Purposeful Rounding Can Positively Impact Patient Experience 

by Kourtney Govro

Kourtney Govro

VP of Business Development & Managing Director of the Sphere3® Clinical Advisory Division

Kourtney Govro is the CEO and Founder of Sphere3®, a patient experience management software company that was recently acquired by Critical Alert. She now serves as the Vice President of Business development. She is the industry leading expert in patient communication and caregiver interaction analytics. She is a thought leader, speaker, blogger, and has research published in the Journal of Clinical Nursing Studies.